Seeing Conversations Clearly

Have you ever decided to look through a window but instead focused on your reflection? It's a popular paradox: We know the benefits of paying attention to others, yet our social interactions often become exercises in self-absorption. Yacky-Yack Most of us...

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The Power-lines of Better Communication

Have you ever noticed how people treat each other differently during emergencies: how we pull together when chaos looms? It’s as if we suddenly give ourselves permission to abide by a more humanitarian set of rules that creates better communication and gets...

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Team-building Toward Win-Win Relationships

As a child, my mother taught me that successful relationships were more a result of character than content. I still pass two of her favorite sayings: “It’s not what you say, it’s how you say it” and “You catch...

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